FAQ

Hello Svenja, the cutting settings for HappyDekor Frost and HappyDekor Frost Colour are the same as for the vinyl films Silhouette cutting settings (new knife): Cutting speed: 5 contact pressure: 10 Knife: 1 Brother cutting settings (new ...

Hello, Caroline, finished motifs can be easily packed in transparent covers. With the flex film it is no problem at all, thanks to the adhesive backing. Fine motifs in glitter or flock, should not be bent, so that the film cannot come off the backing...

Hello, Bernd, After receipt of payment or completion of the order, you will receive an e-mail with a download link. Or you can log into your customer account and find all files under "Downloads". Greeting Anja

Hello, Sarah, the Silhouette Car Knife for Cameo 4, is exclusively designed for the Cameo 4. Accessories not specified for the Cameo 4 can be used for the Cameo 3 or Portrait 2. Greeting Anja

Hello, Maria, no, the knife does not adjust itself automatically. The knife must be selected in Silhouette Studio and adjusted by hand. Greeting Anja

To prevent this from happening, it is always recommended to make a test cut. Even films of the same type can vary in their settings depending on the colour. If the film is still not cut correctly, always increase the pressure first before setting the...

The test cut consists of a square with a triangle. First the square is weeded. The triangle should remain on the support without any problems. Then remove the triangle. The triangle should be easily visible on the support (slight scoring). If the...

The life of a knife depends on its use. A knife that is mainly used to cut glitter or fashion film usually wears out faster. We therefore recommend using two knives. One for the standard HappyFlex films and one for special films or paper. Often ...

So that you can start right away, we have put together different starter sets. These sets contain everything you need to get started right away. The small set consists of a Silhouette Cutter - Cameo 3 or Portrait 2 - and some foils, which are easy...

Hello, for safety reasons, we recommend leaving the press open when the heating plate has not completely cooled down. When the heating plate has cooled down, the press can also be left in a closed position. In this case, however, for safety reasons...

Hello Marc, the Auto-open module, opens the press automatically after the set time has elapsed. The press does not lock completely and can be opened manually in case of emergency. The advantage is that you don't have to stand next to it until ...

Hello Katrin, In principle, paper, wood and similar materials can also be printed with the press. It is important that the material tolerates the heat and is not too thick for the press. Greeting Anja

Hello, Sandra, You can find everything about our HappyPress here: https://thehappypress.co.uk/ Greeting Anja

Hi, Krissi, The press does not get very warm downwards. However, the rubber feet could leave marks when moving the press or standing for a long time. Greeting Anja

Hello, Caroline, finished motifs can be easily packed in transparent covers. With the flex film it is no problem at all, thanks to the adhesive backing. Fine motifs in glitter or flock, should not be bent, so that the film cannot come off the backing...

Principally, all films can also be pressed on with an iron. The easiest way to do this is if the motif is not much bigger than the iron itself. If the motif is larger, the iron has to be applied several times, and the pressing time can be reduced by...

So that you can start right away, we have put together different starter sets. These sets contain everything you need to get started right away. The small set consists of a Silhouette Cutter - Cameo 3 or Portrait 2 - and some foils, which are easy...

Hello, Claudia, the HappyPress 3 needs approx. 10 to 15 minutes until it is heated up to 150°C, 160°C Greeting Anja

Hello Fahel, on all presses you can set the temperature. The HappyPress 2.1 has an additional timer function. Greeting Anja

Hello Brigitte, we recommend a waist-high working height, then it is enough to lean on the press due to the dead weight of the heating plate Please make sure to use both handles when pressing. Greeting Anja

Hello Georg, the HappyPress 4 does not have an indicator for the contact pressure. The pressure is adjusted to the material via an adjusting screw. A little trick, for the right pressure there is still a trick: Step 1 - Take the supplied cover...

The films are best stored lying down. Rolls can of course also be stored rolled. The films should be dry, at room temperature and not exposed to direct sunlight. Our sturdy foil packaging for A4 foils is perfect for storing the foils!

The motif should rest for about 2 days before the first wash - the adhesive must dry completely and soak into the textile. For a longer durability of the motif the textile should always be washed inside out, at max. 40 °C on average. Some films can ...

Unfortunately, there is no optimal film for swimming costumes, as the fibres are often very heavily impregnated or the film does not tolerate chlorinated water well. In general it can be tried with HappyFlex Stretch, but there is no guarantee that...

Hello, Caroline, finished motifs can be easily packed in transparent covers. With the flex film it is no problem at all, thanks to the adhesive backing. Fine motifs in glitter or flock, should not be bent, so that the film cannot come off the backing...

Hello, Bernd, After receipt of payment or completion of the order, you will receive an e-mail with a download link. Or you can log into your customer account and find all files under "Downloads". Greeting Anja

Principally, all films can also be pressed on with an iron. The easiest way to do this is if the motif is not much bigger than the iron itself. If the motif is larger, the iron has to be applied several times, and the pressing time can be reduced by...

So that you can start right away, we have put together different starter sets. These sets contain everything you need to get started right away. The small set consists of a Silhouette Cutter - Cameo 3 or Portrait 2 - and some foils, which are easy...

Hello Katrin, In principle, paper, wood and similar materials can also be printed with the press. It is important that the material tolerates the heat and is not too thick for the press. Greeting Anja

Hello, Carolin, The voucher code can be entered in the shopping cart in the field discount code. Please note that you are registered and logged in if you want to redeem a voucher code. Greeting Anja

If you canvass a new customer, i.e. someone who has not yet ordered from us, you can get up to 300 HappyPoints for it. 150 HappyPoints are available if the referred new customer places an order from 1 euro to 30 euros. You will receive 300 HappyPoints...

Hello, Larissa, for the commercial use of our files, we offer appropriate licenses. Greeting Anja

If you canvass a new customer, i.e. someone who has not yet ordered from us, you can get up to 300 HappyPoints for it. 150 HappyPoints are available if the referred new customer places an order from 1 euro to 30 euros. You will receive 300 HappyPoints...

You will receive HappyPoints according to the value of the goods in your shopping basket without shipping multiplied by 1.5, rounded down when calculating the HappyPoints. Only full HappyPoints are awarded.

As a registered customer, you will find a box in the shopping basket under your desired article with the name "Use your HappyPoints". There you can enter how many HappyPoints you want to use when ordering. You must use at least 100 HappyPoints. You can...

Your HappyPoints expire after 2 years if you have not redeemed them by then. However, you will receive an information email from us 5 days before the expiry date.

For every 1 Euro value of goods you receive 1.5 HappyPoints. When you redeem the HappyPoints, 1 HappyPoint is worth 1 cent. So 100 HappyPoints are worth 1 euro. You can redeem them from just 1 euro.

When you place an order, you can immediately see in the shopping basket how many HappyPoints you have collected for this order and also how many you have already collected in total. You can also redeem your collected points in the shopping basket...

Hello, for velour fabric all our foils can be used. The films are also suitable for polyester fabrics such as velour. To achieve a better durability, it is best to press again from the back side. However, if the fabric resublimates/bleeds when ...

Hello, Carolin, The voucher code can be entered in the shopping cart in the field discount code. Please note that you are registered and logged in if you want to redeem a voucher code. Greeting Anja

The films are best stored lying down. Rolls can of course also be stored rolled. The films should be dry, at room temperature and not exposed to direct sunlight. Our sturdy foil packaging for A4 foils is perfect for storing the foils!

Hello, You can enter the voucher code in the shopping cart in the field discount code. Please note that the voucher code is only accepted if you are registered and logged in. Greeting Anja

Hello Tanja, have you unpacked the .zip or the .rar? The .svg file should open without problems with the CanvasWorkspace. Did you get an error message? Greeting Anja